Return Policy

At If I Get Lost, Inc., your satisfaction and your child’s safety are our top priorities. Due to the sensitive nature of the information gathered and stored within our kits, we are unable to accept returns once the pouch seal has been broken or opened.

If your kit arrives damaged or defective, please contact us within 7 business days of delivery using the form to the right. Include your order number, if known, and a description of the issue.

Thank you for understanding that this policy helps protect the integrity and privacy of each kit for every family.